Support
Need help? Get in touch or find answers below.
Contact us
Email us directly for any questions or support.
support@movemofos.comTypical response time: within 24 hours.
Help & Guides
How the platform works, and the Move Mofos way.
Frequently asked questions
How do I access my program?
Sign in with the credentials provided by your coach. Your prescribed workouts, recovery, nutrition and check-ins appear on your dashboard.
How do I connect a heart-rate monitor?
Tap the heart icon in the header (or start a Custom Workout) and choose your monitor. Make sure Bluetooth is on and your strap is in pairing mode. Most Bluetooth heart-rate straps (Polar, Garmin, Wahoo) work.
I don't have a chest strap — can I still get a recovery score?
Yes. In the iOS Health app add Heart Rate Variability (SDNN) and Resting Heart Rate, then in Fighting Fit go to Settings → HRV Source → Apple Health and tap Health → Recovery → Import. Works with Apple Watch, Garmin, Whoop and more.
How do I message my coach?
Open Chat from the icon in the header (next to the bell) and send your message. Your coach will reply in the same thread.
I forgot my password.
On the login screen choose Forgot Password and enter your email to receive a reset link. If it doesn't arrive, check spam or email support@movemofos.com.
How do I delete my account?
In the app go to Settings → Profile → Delete Account. This removes your profile and personal data and signs you out.